Privacy Practices

Privacy Practices

Privacy Practices

For the HIV/AIDS community

This notice describes how medical information about you may be used, and disclosed and how you can get access to information.

Effective date: August 1, 2004

AIDS Delaware recognizes that medical information about you and your health is private. We work hard to protect that information. The goal of this Notice is to explain to you how AIDS Delaware protects your records and what rights you have regarding your private health information. You have the right to receive a Notice of Privacy Practices that informs you how everyone at this agency protects your rights. By everyone, we mean case managers, nurses, volunteers, interns, administrators and anyone else who might see your records or put information into them. We hope you will take the time to read the Notice that follows.

Use of the Information in Your Records

AIDS Delaware can use and give information to everyone who is participating in your case. This includes case managers, doctors, nurses, social and case workers, therapists, and personnel at agencies that provide emergency assistance. Also, we can give out information to the Social Security Administration, Medicaid, Medicare, your insurance company, or designated individuals responsible for your care.

We make a record of each time we talk or meet with you. AIDS Delaware maintains this record in order to provide a good service to you and to guide you in the search of self reliance, a productive and quality life, and to follow regulations from our funders. This applies to all your records at this agency, whatever is documented or reviewed by a case manager, the case manager assistant, the nurse, a volunteer or an intern in the Client Services Department or any medical provider working at the agency. We may also share information, to find appropriate programs or services.

Your Rights

  • To inspect your records or to obtain copies. A request should be made in writing to the Director of Client Services. You will receive the records in 30 to 60 days.
  • To ask us to add corrections or comments to information that we have created. Also, this request must be made in writing.
  • To know who has seen your records. This request must be made in writing.
  • To complain to AIDS Delaware if you believe we have not followed the privacy law or abided by the Notice of Privacy Practices.

COVID-19 Update

Due to COVID-19 restrictions, our staff is primarily working remotely but is available in the office as needed. Please call before coming to the office. If you are trying to reach your Case Manager or Mental Health Clinician, please call them or email them using the staff directory.

Monday-Thursday, 8:30AM-4:30PM
Friday, 9:00AM-12:00PM

Rapid HIV testing is currently available by appointment only at our Wilmington location. To schedule an appointment please call Darcy at 302.397.1457.

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